Title: Multi-layer MMFF processes and Applications to Queues with Customer Abandonment

Abstract: 

In the first part of this talk, we review the basic theory and algorithms of multi-layer Markov modulated fluid flow (MMFF) processes. In particular, we discuss three basic quantities and present the stationary distribution of the MMFF processes. In the second part, we demonstrate how to use MMFF processes to analyze queueing models, including queueing systems with customer abandonment. (Joint work with Haoran Wu)

Lecturer: Qi-Ming He

Date/Time: 9:00 – 10:00AM, 25 Nov, 2020

Online Platform: 

Tencent Conference Meeting ID: 247 941 492

Brief introduction of the lecturer: 

Professor Qi Ming is Director of the Department of Management Sciences, University of Waterloo, Canada. His main research fields are applied probability, queuing theory, inventory control, stochastic modeling and supply chain management. In recent years, he has been devoted to the research of queuing system with multiple types of customers, inventory system with multiple requirements and the characteristics of phase distribution. His research papers are published in famous journals such as OMEGA, IIE Transactions, EJOR, NRL, etc.